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Frequently asked questions
What is Modopost?
Want an item? Can't find it? Modopost helps you shop your world! By matching your desire to buy something not sold locally to shoppers from the item's location that can get it for you. Simply post what you want and shop from stores around the world without traveling there. Or become a shopper and get paid to shop for others.
Why use Modopost?
There are countless items only sold in other cities that we can't get online. With Modopost, shop from stores around the world without leaving home. Post what you want and let Modopost.com members go shopping for you.
Want to help other Modopost.com members shop? If you know your way around trendy boutique stores, brand-name outlets and local shopping malls, you can earn money as a Modopost shopper. You specify the fee required to shop your city for others.
Modopost is free to join and easy to use. We value your privacy and security. All sensitive information is encrypted using secure socket layer technology (SSL) and we will not share your personal information with third parties. Privacy Policy
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FAQs for Posters:

Create posting

Choose shopper, accept offer

Send funds, receive item

FAQs for Shoppers:

Become a shopper



Offer to shop, confirm offer



Receive funds, purchase item

FAQs for Posters:
How do I post what I want?
First register for Modopost, then create a posting. Postings are absolutely free, so go ahead and post all the items you want!
Provide clear and accurate item descriptions. The more information you include, the easier it'll be for shoppers to know exactly what you want. Research the product and find out where it's sold (country or stores), price range, version, color and other info that'll be useful to shoppers. Upload an image of the product.
Track your posting in My Account and ensure we have your updated email address to notify you of new offers from shoppers. Postings expire 20 days after posting date.
Do shoppers work for Modopost?
No. We serve as a platform to connect "posters" and "shoppers". Shoppers are Modopost members that have been successfully verified using their credit card information in order to help provide a safe environment for the Modopost community.
What payment method should I choose to send funds?
When selecting a payment method, choose the option that is most secure, traceable and convenient. Modopost recommends using Paypal, as it allows you to send funds instantly and securely online using a credit card or bank account. In addition, your financial information will not be seen by the recipient. You do not need a Paypal account in order to send funds. For more details, visit www.paypal.com.
Modopost does not recommend payments by cash or bank wire transfers as these payment methods are not traceable and do not offer transaction protection.
When creating your posting, you can choose to send full payment for the transaction or partial payment (50% first, then 50% after item is shipped).
How do I edit or remove my posting?
You can edit your posting anytime before an offer is received. No edits can be made after an offer is received because shoppers make offers based on your posting description. To edit your posting, first login to Modopost. From the posting page select the blue "Edit posting" button; or from My Account select "Edit" from the Options drop-down menu for the posting you need to edit.
You may remove your posting at anytime, even before it expires. In My Account, select "Remove" from the Options drop-down menu for the posting you need to remove.
How do I send my posting to shoppers?
Select the Search Shoppers link from the main navigation. Choose the Region/Country that you require shoppers from to purchase your item. You may also refine your search based on the item category, item name, brand or store that shoppers have indicated in their shopper profile they can purchase from. From the shopper results, input the posting number to the right of the selected shopper and click "Send Post".
How do I view offers?
All offers are displayed on the posting page. Based on your notification preferences, you will receive email notification of new offers received on your posting. Make sure your updated email address is on file.
In My Account, new offers received will be shown in the Important Notifications section.
How do I communicate with shoppers that have made offers?
Ask questions regarding offer details or respond to questions on the message board located on the posting. Only members logged into Modopost can submit messages on the message board.
If a transaction is established, a link to a private message board will be opened that can only be accessed by you and the shopper.
How do I choose an offer?
Review offer details carefully to ensure you're aware of all purchasing details. Be sure to pay attention to Shopper Comments from the offer, as it may entail important information regarding the purchase.
Get to know shoppers by viewing their profile and feedback. Check if they have skills or knowledge helpful in purchasing your item or whether they work at the store you are requesting the item from.
If you need changes made to an offer, request to have the offer updated prior to accepting the offer. When accepting an offer, you will review offer details and confirm acceptance of the terms. Only accept an offer if you intend to follow through with the transaction.
What happens after I accept an offer?
The shopper will be notified by email to confirm the offer. Between the time a shopper submits an offer and the offer's acceptance by you, the availability or price of the item may have changed. Therefore the shopper must confirm that they are still able to purchase the item based on the offer's terms. Once the agreement is confirmed, a transaction is established and you must send payment to the shopper.
What if a shopper does not confirm an offer?
If a reasonable amount of time has passed and the shopper has not confirmed the offer, you may cancel acceptance of the offer and choose a different offer that is still active.
Does accepting an offer close all active offers?
No. Remaining active offers can still be accepted, however no new offers can be placed. All offers are closed once a shopper confirms the accepted offer.
How do I choosen a different offer (cancel acceptance)?
You can choose a different offer by first canceling acceptance of the current offer. In My Account, select "Cancel Acceptance" from the Options drop-down menu for the posting. You can cancel acceptance anytime before the offer is confirmed by the shopper. When no offers are currently accepted, you may choose a different offer from the remaining active offers. Only one offer can be accepted at a time.
How do I communicate with the shopper I am transacting with?
Once the shopper confirms the offer, a private messaging board is opened for communication between you and the shopper. Access the message board from My Account under the relevant posting. A link to the message board is also sent to your email address.
How do I send payment to the shopper?
Once the shopper confirms the agreement, you'll receive an email with payment details. You can also contact the shopper on the private message board to arrange payment. A link to the message board will be emailed to you and will be available in My Account under the relevant posting.
You must submit payment within 3 days and according to the payment terms agreed upon. Delay in sending payment will prevent the shopper from purchasing the item sooner, which could affect the availability or price of the item at a store.
Once payment is sent, notify the shopper so they can check whether the funds were successfully received. This way any problems that may have occurred with your payment can be identified.
Non-payment for a transaction will result in a negative feedback rating. If you experience problems sending funds to the shopper, let them know immediately. The faster payment is sent, the sooner you can receive your item.
When will I receive my item?
After receiving payment, shoppers are required to purchase and send you your item within 3 days. Delivery of your item depends on the shipping method chosen. Also note that you will be responsible for any taxes and duties for receiving the item in your country.
To eliminate problems, communicate often with the shopper using the message board:
  • Let them know when payment has been sent and ask whether they have received it.
  • Verify accuracy of your shipping address.
  • Request shipping confirmation and tracking number.
I have not received my item
Most problems can be solved immediately by simply communicating directly with the shopper.
  • Verify that payment was successful and funds have been received by the shopper.
  • Check the shipment tracking number. If the shopper didn't provide you with a tracking number, ask the shopper when the package was shipped and request the shipment tracking number.
Shoppers can sometimes experience emergencies or computer problems that prevent them from communicating with you. After attempting to communicate with the shopper without a response, contact Modopost at report@modopost.com.
Report a transaction
You may report a shopper if:
  • They failed to deliver the product and cannot provide proof of shipment and/or item purchase.
  • The product requested in the agreement is significantly different than the item you received.
  • The item was damaged upon arrival.
To file a report, send an email with the posting number, your username, shopper's username, and the reason for reporting to report@modopost.com. Successful reports will result in a strike against the shopper's account and may lead to the user's suspension or termination from the site.
FAQs for Shoppers:
How do I become a shopper?
Register for a Modopost account. Upon registration you'll have the option to become a shopper from the Welcome page or from the Become a Shopper link in My Account.
To become a shopper, you'll need a valid credit card for verification purposes. We must confirm the identity of shoppers in order to provide a safer environment for all Modopost users. Don't worry, signup is always free. No personal information will ever be disclosed to third parties.
What are the benefits of becoming a shopper?
Get paid to shop! You specify the shopper fee (your commission) required to shop for others. If your offer is accepted, the poster will pay you the requested shopper fee to purchase and ship the item to them. Best of all, it's free to become a shopper.
How can I shop for others?
You must be registered as a shopper. Find a posting that you can shop for. From the Search Postings page, select your region/country to see postings of items wanted from your location. If you can purchase an item, then make an offer to shop. Be sure that you know exactly what the item is, where it can be purchased from, the price, and whether it is in stock.
What fees are there for shoppers?
It's free to make offers to shop. You're only charged a fee when a transaction is established (you confirm an accepted offer).
Our fee is based on the shopper fee (commission) you will earn for the transaction, which is simply:
Modopost fee Your shopper fee
$3.00 earn $15 or less
$3.70 earn $15.01 to $25
$4.50 earn $25.01 to $35
$5.00 earn $35.01 to $45
$5.50 earn $45.01 to $55
$6.00 earn $55 or more
All fees are in US Dollars (USD), and currency conversions are handled automatically by our payment processor.
How do I pay for my Modopost bill?
Payments are due each month. You will receive an invoice based on your billing date (either the 15th or the end of the month) and will be paid for using the credit card or Paypal account on file that was used to sign up as a shopper. You may also pay manually at anytime. Your billing invoices can be accessed from My Account > My Bills. Please make payments promptly via Paypal or credit card to prevent overdue status. Failure to pay can result in suspension of account privileges.
Do I get a credit if the transaction does not go through?
Yes. In the event that you are unable to proceed with the transaction (due to non-payment by the poster, or you are unable to purchase the requested item) you must file a report stating the reason for cancellation. The Modopost fee associated with the canceled transaction will not be refunded, but will be credited to your account for future use.
How do I edit my offer?
Offers can be edited at anytime before it is accepted by the poster. You can edit an offer by going to My Account and selecting "Edit" from the Options dropbox for the offer.
How do I withdraw/remove my offer?
If you can no longer fulfill an offer, you should withdraw the offer immediately. To remove an offer, go to My Account and select "Remove" from the Options dropbox for the offer. You can remove an offer up to the point before you confirm it. Once you confirm an offer, a transaction is established and the offer can no longer be removed. You'll be required to complete the transaction.
What if my offer is accepted?
When your offer is accepted, you'll receive email notification to confirm the offer. Check the item's availability and price to ensure you are still able to purchase the item based on the offer terms. Once the offer is confirmed, a transaction is established. Only confirm offers if you can follow through with the transaction.
What should I do after confirming an offer?
Communicate with the poster. It can be worrisome for posters conducting transactions online. To help alleviate the poster's anxiety, provide quick updates about the transaction process in the private message board.
  • Introduce yourself.
  • Place item on hold. The item's availability or price may change, so ask the store to place the item on hold until you can purchase it.
  • Let the poster know once payment has been received.
  • Update the poster when the item has been successfully purchased.
  • Send shipping confirmation or tracking number once you have shipped the item.
How do I receive payment?
Once you confirm the offer, the poster is notified to send payment for the transaction according to the payment terms and method in the agreement. An email with the poster’s shipping information will be sent to you. Make sure your most updated email address is on file. You may also arrange payment using the message board.
What if I can no longer complete the transaction?
You must notify the poster immediately of the problem! If the poster has already sent funds for the transaction to you, it is mandatory that you arrange for all the funds to be returned back to the poster.
What if no payment has been received?
The poster is required to send funds for the transaction within 3 days of offer confirmation. If funds have not been received, send the poster a message to find out when the payment was sent or if a problem occurred in the payment process.
  • Verify payment details to ensure accuracy
  • Discuss an alternative method for the funds to be transferred
  • In case the poster has encountered an emergency or computer problems, allow them a few days to respond. If multiple attempts to contact the user has been made and no response has been received, please send a report to Modopost at report@modopost.com. We will then provide you with the poster's contact information for direct communication with the user.
If the transaction can no longer be completed because of non-payment by the poster, send a report to report@modopost.com. Your service fee for the transaction can then be credited back to you. As well, non-payment by the poster will result in a negative feedback rating for the poster.